Our engagement policy is based on actively and continuously listening to our employees. Initiated in 2022, this approach reached a new milestone in 2025 with a record participation rate of 86,7% and an eNPS score reaching +12,5.
This feedback feeds into our continuous improvement efforts. Beyond the thematic working groups resulting from the initial consultations, we have deployed concrete, field-focused initiatives, such as the "Success Managers" program (developing the manager-coach approach) and the "Project Managers" program, which entrusts our internal experts with the management of key projects.
By investing in skills development, internal promotion and the development of each individual's potential, we make team fulfillment the true driver of our sustainable performance.
| Indicators | 2025 results | 2026 Targets |
|---|---|---|
| eNPS (employee Net Promoter Score - measured every 2 years) | 12,5 | / |
| Internal promotion rate | 6% | 10% |
| Number of agreements signed | 3 | 2 |
| % of permanent employees trained (five compulsory training courses) | 81,4% | > 80% |